Why you need a status page
Customer trust depends on transparency during service disruptions. A status page is essential, providing real-time updates to maintain trust and manage expectations effectively.
Sorry™ Blog
Welcome to our blog, where communication meets efficiency. Dive into expert insights and practical advice on managing incidents, navigating change, and enhancing visibility.
The relationship of change management and incident comms
Explore the synergy between change management and incident communications, where seamless updates and clear communication help reinforce the value of your product or service.
Don't wait, communicate: How to avoid delays in incident communication
Effective communication during service incidents is critical for customer trust. Proactive status updates help manage expectations, reduce ticket volumes, and keep users informed, promoting transparency and readiness.
How and why you should promote your status page
Promoting your status page is essential for user awareness during service updates or issues. Discover strategies to maintain customer engagement by integrating into your site and using email and social media for notifications.