Fast and accurate incident communication

Keeping customers informed promptly and accurately during incidents is critical for maintaining trust and reducing frustration.

Incident Notice

Everything you need for a calm incident response

Create a new notice in the management UI

Prepared

Draft with incident templates

Quickly start writing incidents with pre-defined templates, keeping a consistent tone.

Affected components and notifications

Accurate

Quickly notify the right people

Create incidents rapidly, and choose what is impacted and whom to notify.

Example REST API JSON request

Automate

REST API

Interact with a standard REST API to easily create incident notices from other platforms and tools.

Workflows with tools

Integrate

Connect monitoring tools

Configure inbound automation to receive alerts from monitoring tools and automatically create incident notices.

Single source of truth & transparency

Incident status flow

Structured

Keep control of the narrative

Simple and effective incident workflows that reduce customer frustration.

History card view

Organised

Minimised impact and increased long-term loyalty

Clear, consistent & historical information provides customers with all the details surrounding post-incident reporting.

Connect with an actual human today

Get your status page project underway with a personalised demo. Our friendly team of incident champions are ready for you.