Proactive maintenance communication

Informing users ahead of time will significantly reduce the number of support inquiries and complaints during maintenance periods.

Maintenance Notice

Keep everyone in the loop ahead of time

Scheduling calendar

Scheduling

Create notices in advance.

Keeping users informed upfront, so they can plan their activities around the maintenance schedule.

Affected components and notifications

Efficiency

Notify the relevant people.

Ensure that communication is efficient by only informing your customers if the maintenance event impacts their service.

Example REST API JSON request

Automate

REST API

Interact with a standard REST API to efficiently manage maintenance events from other platforms and tools.

Messaging channels

Consistency

Using the right channel

Automatically connect with your audience about Maintenance updates using the tools they use.

Stay ahead of the game with timely updates

Maintenance page

Installable Maintenance Page

Meaningful maintenance mode

Redirect your application traffic to your status page during maintenance window mode.

Maintenance workflow

Structured

Every maintenance window under control

Using simple three-pillar states for each maintenance window, the status page can control workflows manually or automated.

Provide a comprehensive history of all maintenance activities

By providing a full history of maintenance events, users can gain valuable insights into changes, significantly minimising confusion and the necessity to seek support.

History page
Schedule maintenance in advance
Notify the relevant people
Every update in a single page

Connect with an actual human today

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