Public Status Pages

Status pages that build trust

Helping teams provide timely updates and information to customers builds long-term loyalty.

Sorry™ public status page for Acme showing all systems are go with service components of Customer Portal and Authenticaton showing 99.99% uptime, and API, Messaging and Website showing 100% uptime.

One tool for incidents, maintenance & general announcements

A calm incident response

Be prepared with templates and keep control of the narrative with a simple workflow.

Explore incident communications with Sorry™

Sorry™ incident notice creation form showing status options (Investigating, Identified, Recovering, Resolved) with subject field containing 'Authentication Issue' and rich text editor for initial comment

Accurate incident metrics

Control when incident metrics are displayed and provide meaningful metrics to those who need them.

Learn more about status page metrics

Sorry™ service metrics showing 99.86% uptime, 1 hour 1 minute total impact time, 20 minutes mean time to recovery, 10 days 7 hours mean time between failures, and 3 notices.

Proactive maintenance communication

When users know in advance, they can plan around the maintenance, leading to less frustration and higher satisfaction.

Explore maintenance communications with Sorry™

Sorry™ maintenance workflow example showing stacked status cards from Scheduled through Underway to Complete.

Communicate changes, fixes & announcements

A robust feedback loop supports continuous product improvement, enhancing user satisfaction.

Explore our upcoming general notice feature

Sorry™ changelog card announcing Portal Customisation feature, tagged as New Feature and Changelog, posted Thursday 12 September at 08:45 UTC.
New Feature

Manage multiple Status Pages

All your status pages, one view

Unify multiple status pages into a single branded experience with Sorry™ Collections — simplifying chaos and keeping subscribers informed.

Everything in a single profile.
Subscribers manage all their services from one account, with less hassle and more clarity.
Effortless incident communication.
Open issues surface automatically, keeping your team and customers in sync.
Works with your tools.
Integrates with Pingdom, NewRelic, Zapier, and more—fitting right into existing workflows.

Learn more about Collections

Sorry™ authenticated collection overview for Acme showing all systems operational with subscribed services FinServ, DataStack Cloud, and Omni, plus other services DevOps Accelerate, Secure Gateway, and DataGuard.

Enable customers to make informed choices

Allow customers to select what to be notified about and use known messaging tools, reducing overcommunication whilst being GDPR-compliant.

Everything in a single profile.
Each subscriber is linked to a single personal account, simplifying tool selection for notifications.
Plugs in with tools customers already use.
Notify customers using various notification tools, such as email, Slack, Microsoft Teams, Google Chat, SMS, and more.
Easy to implement right away.
No set-up with an authentication provider; secured using magic links, and works out-the-box.
Sorry™ subscriber notification preferences panel showing email, Slack, Microsoft Teams and Google chat notification options with example email address.

On-brand and integrated

Sorry™ incident monitoring integrations showing logos for Prometheus, Sentry, Checkly, Datadog, and Datadog.

Connect monitoring tools

Integrate with monitoring tools or use inbound automations to create and update notices automatically.

Explore integrations

Browser mockup showing Sorry™ status badge embedded in website header at acme.com with green operational status indicator

For your website, helpdesk & UI

Give visitors an instant and up-to-date view of your service status, dynamically updates based on open/closed incidents or active maintenance.

Learn more about our Status Badge

Sorry™ brand customisation settings showing dark mode preferences and logo upload options for light and dark theme variations.

Customisable to match brand identity

Elevate your brand with a custom domain, logos, and brand colours. Personalise to reflect your company's identity and make a lasting impression.

Stay in control during service interruptions

Your team will be free to focus on solving the problem. Your customers will keep their trust because they’ll not be left in the dark when their service goes down.

Sorry™ public status page for Acme showing all systems are go with service components of Customer Portal and Authenticaton showing 99.99% uptime, and API, Messaging and Website showing 100% uptime.
Calm incident response workflow
Accurate incident metrics
Proactive maintenance communication
Connect with the tools you rely on

Get a status page trial or demo today

Get your status page project underway with a personalised demo. Our friendly team of incident champions are ready for you.