It was crucial for us to bring everyone closer together

Fortra is a cybersecurity company with a mission to help organizations increase security maturity while decreasing operational burden by offering a single go-to portfolio of integrated and scalable solutions.

What were the main challenges before deploying a status page?

Internal awareness of upcoming maintenance or on-going incidents. As a company with many products, services and teams, it was crucial for us to bring everyone closer together and on the same page when service incidents occur.

With a portfolio of products, how did you design your status page?

With numerous products in the Fortra portfolio, using Sorry's Component Pages enables us to create designated pages for tracking announcements specific to each product. This approach ensures that stakeholders receive notifications only for the products they are interested in, avoiding unnecessary updates about other products.

What are your favourite features of Sorry™?

Single-Sign On (SSO) integration, Component Pages, Component Metrics, and individual Components.